Terms and Conditions

1. Introduction

Welcome to IQ Speak Studio. These Terms and Conditions ("Terms") govern your access to and use of our website iqspeakstudio.com and all educational services provided by IQ Speak Studio ("we," "our," or "us").

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

Company Information:
IQ Speak Studio
Company Registration Number: 06525723
Registered Address: 865 James Drive, Paulineview, CB2 3EN, United Kingdom

2. Definitions

• "Services" refers to all educational programs, courses, consultations, and training offered by IQ Speak Studio
• "User," "You," or "Your" refers to any individual accessing our website or using our services
• "Content" refers to all text, images, videos, materials, and information provided through our website and services
• "Agreement" refers to these Terms and Conditions along with our Privacy Policy and any other policies referenced herein

3. Eligibility

To use our services, you must:

• Be at least 16 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate, current, and complete information when registering
• Maintain the security of your account credentials

If you are registering on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Services Offered

IQ Speak Studio provides educational services including but not limited to:

• Storytelling courses and training
• Public speaking and presentation skills development
• Oratory arts instruction
• English language communication courses
• Personal consultations and coaching
• Online and offline educational programs

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

5. Registration and Account

To access certain services, you may need to create an account. You agree to:

• Provide accurate and complete registration information
• Update your information to keep it current
• Maintain the confidentiality of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.

6. Payment Terms

6.1 Course Fees and Pricing

All prices are displayed in Pound Sterling (GBP) unless otherwise stated. Prices are subject to change, but changes will not affect bookings already confirmed.

6.2 Payment Methods

We accept payment through secure third-party payment processors. By providing payment information, you represent that you are authorized to use the payment method.

6.3 Payment Schedule

Payment terms depend on the service selected:

• Full payment may be required before course commencement
• Installment plans may be available for certain programs
• Consultation fees are typically payable in advance

6.4 Late Payment

Late payments may result in:

• Suspension of access to services
• Late payment fees as specified in your course agreement
• Cancellation of enrollment if payment is not received within specified timeframes

7. Cancellation and Rescheduling

7.1 By Students

You may cancel or reschedule your enrollment subject to our Refund Policy. Notice requirements:

• Course cancellations must be submitted in writing to [email protected]
• Rescheduling requests should be made at least 48 hours before scheduled sessions
• Repeated rescheduling may result in forfeiture of sessions

7.2 By IQ Speak Studio

We reserve the right to cancel or reschedule courses due to:

• Insufficient enrollment
• Instructor unavailability
• Force majeure events
• Technical issues or facility problems

In such cases, we will offer a full refund or alternative dates at no additional cost.

8. Code of Conduct

All users must maintain professional and respectful behavior. Prohibited conduct includes:

• Harassment, discrimination, or offensive behavior toward instructors or other students
• Disrupting classes or educational activities
• Sharing course materials without authorization
• Attempting to access restricted areas of our systems
• Using services for any illegal purpose
• Impersonating others or providing false information

Violation of this code may result in immediate termination of services without refund.

9. Intellectual Property Rights

9.1 Our Content

All content, materials, trademarks, and intellectual property on our website and in our courses are owned by or licensed to IQ Speak Studio. This includes:

• Course materials, videos, and presentations
• Website design and functionality
• Text, graphics, logos, and images
• Training methodologies and curricula

You may not copy, reproduce, distribute, modify, or create derivative works without our express written permission.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use course materials solely for your personal educational purposes. This license terminates upon completion of your course or termination of your account.

9.3 User-Generated Content

If you submit testimonials, reviews, or other content, you grant us a worldwide, royalty-free license to use, reproduce, and display that content for promotional purposes.

10. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.

We comply with the General Data Protection Regulation (GDPR) and UK Data Protection Act 2018.

11. Disclaimers and Limitations of Liability

11.2 Website Availability

We aim to provide uninterrupted access to our website but do not guarantee that our website will be available at all times. We may suspend or restrict access for maintenance, updates, or other reasons.

11.3 Limitation of Liability

To the fullest extent permitted by law:

• IQ Speak Studio shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim
• We are not liable for delays or failures due to circumstances beyond our reasonable control

11.4 Third-Party Services

We may use third-party services (payment processors, video platforms, etc.). We are not responsible for the performance, errors, or privacy practices of third-party services.

12. Indemnification

You agree to indemnify and hold harmless IQ Speak Studio, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any rights of another party
• Your misuse of our services
• Any content you submit or transmit through our services

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or public health emergencies
• War, terrorism, or civil unrest
• Government actions or regulations
• Strikes or labor disputes
• Telecommunications or internet failures
• Power outages or equipment failures

14. Termination

14.1 By You

You may terminate your account at any time by contacting us. Termination does not entitle you to a refund except as provided in our Refund Policy.

14.2 By Us

We may terminate or suspend your access immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment
• Any reason at our discretion with reasonable notice

14.3 Effect of Termination

Upon termination:

• Your right to access services ceases immediately
• Outstanding payments become due
• Provisions that should survive termination (including intellectual property rights, limitations of liability, and dispute resolution) remain in effect

15. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes:

• We will post the updated Terms with a new "Last Updated" date
• For material changes, we will provide notice via email or website announcement
• Your continued use after changes take effect constitutes acceptance
• If you disagree with changes, you must discontinue use of our services

16. Dispute Resolution

16.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

16.2 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to seek informal resolution of any disputes.

16.3 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and IQ Speak Studio regarding use of our services, superseding any prior agreements.

19. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

20. Assignment

You may not assign or transfer these Terms or your rights hereunder without our written consent. We may assign our rights and obligations without restriction.

21. Contact Information

22. Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.